威廉希尔官网

 

领域

威廉希尔官网（北京世纪互联宽带数据中心有限公司的关联公司
，下称“世纪互联”或“我们”）运营的在线服务蕴含：（1）Microsoft Azure；（2）Microsoft Office 365；（3）Microsoft Dynamics 365； (4) Microsoft Power Platform 以及 (5) Microsoft Intune（下称“在线服务”）。世纪互联运营的在线服务是基于微软技术的云服务
，由位于中华人民共和国（不蕴含香港出格行政区、澳门出格行政区以及台湾地域
，以下简称“中国”） 的世纪互联数据中心运营并销售。本隐衷申明合用于上述在线服务以及显示或链接至本隐衷申明的任何其它的世纪互联服务。关于特定职能的更多信息
，请参阅服务注明或服务文件。

通过在线服务
，您能够采办、订阅或使用世纪互联或拥有分歧隐衷实际的第三方提供的产品和服务。您使用其他产品和服务以及您提供给第三方的任何信息将合用该第三方的隐衷申明和政策。

终端用户须知：本隐衷申明合用于世纪互联所提供在线服务的客户和潜在客户。本隐衷申明中所有提到的“您”或“您的”均指世纪互联的客户。这些客户可能使用在线服务以开发并向其终端用户提供自有服务。世纪互联在此类情景下网络或处置的任何信息均由我们基于我们客户的利益代为处置
，该信息的网络和使用由客户节造。终端用户应将与隐衷有关的要求直接提交给向其提供服务的实体。若是终端用户使用其地点组织（如雇主或学堂）提供的电子邮件地址接见在线服务
，与该电子邮件地址有关的域的所有者可能：（1）对终端用户的服务账户拥有节造权和治理权；且（2）可接见和处置终端用户数据
，蕴含终端用户通讯和文件的内容。终端用户使用在线服务可能受其地点组织的政策（如有）约束。我们仅在与客户约定领域内对客户的隐衷有关实际承担责任。

我们若何网络和使用您的数据

幼我信息的界说

“幼我信息”是指以电子或其他方式纪录的可能单独或与其他信息结合鉴别特定天然人身份或反映特定天然人活动的各类信息。在本隐衷申明中
，幼我信息可能蕴含您在治理员入口中指定的账户治理员的治理员数据、实名认证数据
，蕴含姓名、支付工具的账号、账单地址的付款数据、您在威廉希尔官网网站、营销活动、及任何调查或问卷中提交的注册数据、以及蕴含联系方式与认证信息的支持数据等。

“幼我敏感信息”是指一旦泄露、犯法提供或滥用
，容易导致幼我名誉、身心健全受到侵害、歧视性待遇或可能风险人身和财富安全的幼我信息。在本隐衷申明中
，幼我敏感信息可能蕴含治理员数据、实名认证数据、付款数据、蕴含幼我电话号码、电子邮件地址、身份证件和支付工具的账号、安全码和买卖纪录的注册数据、以及蕴含联系方式与认证信息的支持数据等。

我们会鄙人述场景中网络和使用您的数据
，其中可能会涉及幼我信息。若是我们网络您的幼我信息超出下述申明的领域
，或使用您的幼我信息超出与网络时所宣称的主张拥有直接或合理关联的领域
，我们将于网络或使用您的幼我信息前
，再次通知您并征得您的明示赞成。

客户数据

客户数据是指您通过使用在线服务向我们提供或以您的名义向我们提供的所罕见据
，蕴含所有文本、音频、软件或图像文件。例如
，客户数据蕴含您在在线服务中上传的供存储或处置的数据以及您或您的终端用户在在线服务中上传的供托管的利用法式。这不蕴含配置、技术设置或服务纪录信息
，或下述治理员数据、实名认证数据和付款数据。

我们仅为提供在线服务或与之相兼容的主张使用客户数据。这可能蕴含改进底层技术、预防性地排除故障、监测或建复影响在线服务运行的问题、以及改进监测和防备对用户的新生或衍生威胁（如恶意软件或垃圾邮件）的职能等。

我们仅将客户数据存储在位于中国的数据中心。在有限的情景下
，当有必要对客户支持变乱进行故障排查或解决技术问题时
，世纪互联可能凭据可合用的司法律规授权其位于中国境表的某一关联方、供给商、或分包商接见客户数据。世纪互联将凭据可合用的司法律规监督此类接见
，并在解决问题后终止此类接见。

治理员数据

治理员数据是指在注册、采办或治理在线服务时提供的有关治理员（蕴含账户联系人和订阅治理员）的信息
，蕴含姓名、地址、电话号码和电子邮件地址。

我们使用治理员数据以实现您要求的买卖、治理您的账户、改善在线服务以及监测并预防诓骗行为。

我们可能会联系您
，以提供关于新订阅、账单和重要在线服务更新的信息（蕴含安全或其他技术问题的信息）。凭据您客户和谈中的描述
，在收到第三方关于您使用服务的询问时
，我们也可能联系您。在使用在线服务中或服务后的合理期限内
，您将无法退订这些新闻。凭据您的联系方式偏好
，我们也可能通过电话或电子邮件联系您
，以提供有关其他产品和服务的信息和要约
，或者要求您提供反馈。您能够在合用的在线服务账户信息中治理您的联系方式偏好或退订此类新闻。

实名认证数据

我们会凭据可合用的司法律规进行实名造治理。实名认证数据是指您在实名认证时提供的企业交易牌照、治理员手机号码或身份证扫描件。如您不提供上述信息
，将无法实现实名认证
，因而可能无法使用在线服务。

为了验证实名认证数据的正确性和齐全性
，我们可能将您提供的信息与合法存有您信息的机构进行验证查对。

付款数据

当您在线采购时
，您将被要求提供付款信息
，其中蕴含您的支付工具账号
，您的姓名和账单地址
，以及与您支付工拥有关的安全码和其他金融数据（“付款数据”）。

我们除使用付款数据实现买卖表
，也将使用付款数据监测并预防诓骗行为。

当您使用经认证的付款数据时
，我们将保留该数据以援手您在将来实现买卖时不用再次提供该信息。但是
，我们不会以此方式保留与您支付工拥有关的安全码。

支持数据

支持数据是我们在您提交支持要求或运行自动故障检测器时网络的信息
，蕴含有关硬件、软件的信息以及与支持变乱有关的其他具体信息
，例如：联系方式或认证信息、谈天会话个性化设置、犯错及诊断期间有关机械和利用法式情况的信息、有关软件装置和硬件配置的系统和注册数据以及谬误追踪文件。

我们将通过电话、电子邮件或在线谈天提供支持服务。经您允许
，我们可能会通过远程接见一时操作您的机械。由专业支持人员进行的通话、在线谈天或远程接见可能会被纪录和/或监控。对于远程接见
，您还可在操作实现后查看纪录。您能够在职何功夫选择终止即时谈天或远程接见。我们依照本隐衷申明中的划定使用支持数据。此表也将其用于解决您的支持变乱和培训用处。

支持服务实现后
，我们可能会向您发送有关您的履历和服务内容的调查问卷。若是您不愿接受调查问卷
，能够通过电子邮件页脚链接退订或通过世纪互联提供的其他通讯方式联系支持部门退订。

我们若何使用 Cookies 和类似技术

一些在线服务网站会使用 Cookies。Cookies 是由网络服务器存储在设备硬盘上的幼文本文件。我们可能会使用Cookies 和类似技术（如网站信标）来存储用户的偏好和设置以预防诓骗行为、认证用户以及网络有关在线服务的操作信息。除在您接见我们网站时世纪互联可能设置的 Cookies 以表
，为我们提供肯定服务（例如站点分析）的第三方也可能在您接见世纪互联站点时在您硬盘上设置肯定的 Cookies。

您能够通过扭转浏览器的设置回绝或治理 Cookies。请您把稳
，若是停用 Cookies
，您可能无法享受到最佳的在线服务履历
，某些在线服务也可能无法正常使用。

本地软件

在线服务的一些职能可能允许或要求您装置或运行本地软件（例如
，代理、Azure Stack 软件等）。这些软件可能会从您的本地环境中网络数据以提供您必要的在线服务。本地代理还可能网络诊断数据并发送给我们（蕴含威廉希尔官网关联方、境内或境表的供给商或分包商）
，以运行和改善在线服务。关于代理的更多信息
，请参阅有关服务文件。

我们若何存储您的幼我信息

您的幼我信息将存储在中国境内。如有必要
，您的幼我信息可能会凭据您的授权或可合用的司法律规被传输至境表。

在您使用在线服务期间
，我们持续存储您提供的幼我信息。您注销账号后
，我们将凭据有关司法律规的要求保留您的幼我信息
，但我们不会在此期间使用或处置您的信息；上述保留期满后
，我们将立即对您的信息进行删除或匿名化处置。

当我们终止某项在线服务或终场运营时
，我们将通过电子邮件或布告通知您
，并在终止该项在线服务或终场运营后对您的有关幼我信息进行删除或匿名化处置。

我们若何共享、让渡和公开披露您的信息

除非经您批示
，或凭据与您签署的客户和谈或本隐衷申明中的描述
，或凭据可合用的司法律规
，我们不会向世纪互联及其关联方以表的任何第三方公开披露、让渡或共享客户数据、治理员数据、实名认证数据、付款数据、或任何其它幼我信息（“您的信息”）。

我们会不断委托中国境内或境表的其他公司为我们提供技术支持或服务（如客户支持）。我们可能允许这些公司在其发展工作的必要领域内获取您的信息。这些信息重要蕴含为提供技术支持或服务的各类技术信息
，仅在极少数情况下涉及到您的幼我信息。如确有必要由境表的供给商或分包商获取您的幼我信息
，威廉希尔官网客户支持人员将向您注明有关情况
，并事先征得您的赞成。我们要求这些接管您幼我信息的公司必须对您的信息保密
，并不容将其用于为世纪互联提供服务之表的其他主张。

如必须向第三方披露客户数据
，除非司法不容
，我们将采取贸易上合理的致力事先奉告您有关披露情况。若是第三方就您使用在线服务的行为向我们投诉（例如宣称关于您或您的终端用户有侵权行为）
，我们可能会要求该第三方直接与您联系
，并可能会向该第三方提供您的根基联系方式。

为预防诓骗行为或为进行付款买卖
，世纪互联可能会与中国境内或境表的第三方共享治理员数据或付款数据。目前
，此类境表分包商的数据存储在美国等其他国度或地域。我们要求此类第三方对您的信息保密
，并不得将您的信息用于其他主张。我们要求此类第三方采取充分的安全措施
，以确保您的幼我信息得到不低于在中国境内的；。

您能够通过在线服务采办、订阅或使用世纪互联以表的其他公司的服务、软件和内容（“第三方产品”）。若是您选择采办、订阅或使用第三方产品
，我们可能会向第三方提供您的治理员数据或付款数据以使第三方可能向您提供其产品（并凭据您的联系方式偏好
，向您发送促销信息）。上述信息及您对第三方产品的使用将合用第三方所合用的隐衷申明和政策。

除司法律规还有划定表
，在没有您事先书面指令的情况下
，我们不会对您终端用户所提出的数据；ず鸵衷要求做出内容回应。

当发生收购、归并、重组等类似买卖时
，如涉及到幼我信息的让渡
，我们会向您奉告有关情况。持有您幼我信息的继承公司将持续推广本隐衷申明项下的责任和使命。若是该公司调换使用您幼我信息的主张
，则其该当就该调换再次获得您的明示赞成。

在共享、让渡或公开披露您的幼我信息时
，我们会征得您的赞成
，以下情景之表：

• 与国度安全和国防直接有关的；
• 与公共安全、公共卫生、重大公共利益直接有关的；
• 与刑事窥伺、告状、审庞注判决执行等直接有关的；
• 出于守护您或他人的性命、财富等重大合法权利但又很可贵到自己赞成的；
• 您自行向社会公家公开的幼我信息；以及
• 从合法公开披露的信息中网络幼我信息的
  ，如合法的新闻报路或者当局公开的信息。

我们若何；つ挠孜倚畔

我们致力于；つ挠孜倚畔踩。我们使用各类安全技术和流程来援手；つ挠孜倚畔
，使其免遭未经授权的接见、使用或泄露。例如
，我们将您的幼我信息存储在位于受控场所的推算机系统中
，并限度这些系统的接见。在存储和传输您的幼我信息时
，我们将采取加密等相应的安全措施。

如发生幼我信息安全事务
，世纪互联将依照司法律规的要求以推送通知或布告等大局实时通知您
，向您奉告安全事务的根基情况和可能的影响、我们已采取或将要采取的处置措施、您可自主防备和降低风险的建议、对您的补救措施等。

如发生网络安全事务
，我们会依照网络安全事务应急预案采取相应的补救措施
，并依照有关司法律规向有关主管部门汇报。

您若何治理您的幼我信息

我们为您提供了治理幼我信息的步骤。您能够在您的治理员入口的账户信息中查问、治理您的治理员数据、实名认证数据及付款数据。但出于安全性和身份识此外思考或凭据司法律规的划定
，您可能无法批改注册时提供的初始注册信息
，如实名认证数据。

如您对于治理幼我信息有其他疑难或者需要
，请联系客户支持人员。若是您选择删除您的幼我信息或扭转授权的领域
，可能导致我们无法为您提供某些在线服务。例如
，删除付款数据或联系方式的具体信息
，您将难以实现支付和接受相应的在线服务。

除非司法律规还有划定
，若是我们决定响应您的删除要求
，我们也会通知从我们这里获得您的幼我信息的供给商或分包商
，要求其实时删除。

为保险安全
，在响应您凭据本部门治理幼我信息的要求时
，我们可能会先验证您的身份。我们会在验证您的身份后
，实时响应您的上述要求
，并于三十天内或司法律规划定的期限内做出回答及合理诠释
，或者奉告您解决纠纷的表部蹊径。

只管有上述约定
，但凭据司法律规
，在以下情景我们可能无需响应您提出的上述要求
，蕴含但不限于：
1) 与幼我信息节造者推广司法律规划定的使命有关的；
2) 与国度安全、国防安全直接有关的；
3) 与公共安全、公共卫生、重大公共利益直接有关的；
4) 与犯罪窥伺、告状、审判和执行判决等直接有关的；
5) 幼我信息节造者有充分证据批注幼我信息主体存在主观恶意或滥用权势的；
6) 出于守护幼我信息主体或其他幼我的性命、财富等重大合法权利但又很可贵到自己赞成的；
7) 响应幼我信息主体的要求将导致幼我信息主体或其他幼我、组织的合法权利受到严重侵害的；
8) 涉及贸易奥秘的。

遵守司法

您通达
，凭据中国律例：
?? ? ?互联网信息服务提供者不得造作、复造、颁布或散播含有以下内容（“不容内容”）的信息。以下内容属不容内容：
o 否决宪法所确定的根基准则的；
o 风险国度安全
，泄露国度奥秘
，颠覆国度政权
，粉碎国度统一的；
o 侵害国度荣誉和利益的；
o 鼓励民族仇恨、民族歧视
，粉碎民族联结的；
o 粉碎国度宗教政策
，张扬邪教和封建迷信的；
o 散布谣言
，侵扰社会秩序
，粉碎社会不变的；
o 散布淫秽、色情、打赌、暴力、凶杀、恐怖或者支使犯罪的；
o 侮辱或者离间他人
，侵害他人合法权利的；
o 含有司法、行政律例不容的其他内容的。

?? ? ?若互联网信息服务提供者发显熹网站传输的信息属于不容性内容的
，该当立即终场传输
，保留有关纪录
，并向国度有关机关汇报。
您进一步赞成：
?? ? ?若您使用在线服务发展业务或运营组织须经有关当局机构许可或核准
，您该当获得该等有关许可或核准
，蕴含但不限于：
o 若您的网站提供非经营性互联网信息服务
，您该当在当局机构解决非经营性网站的登记；
o 若您的网站提供经营性互联网信息服务
，您该当从当局机构获得经营性网站的 VAT 许可证。

?? ? ?若您为一家使用在线服务的互联网信息服务提供商
，您该当纪录提供的信息及其颁布功夫、互联网地址或域名
，并在有关当局机构依法调查时
，协助提供上述信息。

?? ? ?您在注册在线服务时必须提供您的真实身份和联系方式
，如信息发生调换的
，应立即在治理员入口进行更新。我们将通过上述信息联系到您
，详见本隐衷申明中的划定。您保障您所提供的信息是真实、齐全和有效的
，不然您将承担全数后果。

试用期

试用是为了在采办前检测在线服务而提供的。在试用期实现后
，世纪互联能够临时保留在试用在线服务期间所网络的信息
，以便在您日后决定采办在线服务时改善您的客户履历。但是
，在试用期实现后
，您的信息可能随时从在线服务中删除。

预览刊行

预览版、测试版或其他预刊行服务（“预览”）是世纪互联提供的为了在正式刊行前获得用户反馈的选择性评估版本的在线服务。本部门描述了针对预览的分歧或附加的条款：

安全：我们会尽最大抵力在预览中为您的幼我信息提供安全措施
，但这些安全措施与目前典型线上服务中的安全措施相比可能会有分歧之处。

未成年人；

如您是18岁以下的未成年人
，请务必要求您的监护人仔细阅读本隐衷申明
，并请您在征得您的监护人赞成的前提下使用威廉希尔官网在线服务或向我们提供您的信息。

本隐衷申明的更改

我们将不断更新威廉希尔官网隐衷申明以响应的司法律规要求、用户反馈以及我们在线服务的变动。当我们颁布更改的隐衷申明时
，我们将订正隐衷申明顶部“最后更新”的日期。若是本隐衷申明或世纪互联使用您的信息的方式有内容性调换
，我们将在该等调换生效前通过颁布该等调换的通知或直接向您发送通知奉告您。我们激励您定期审阅您使用的产品和服务的隐衷申明以相识世纪互联会若何；つ男畔。

若何联系威廉希尔官网

世纪互联迎接您的评论。若是您以为世纪互联未遵守其隐衷或安全承诺
，或者您必要威廉希尔官网更多援手
，请通过客户服务热线（400-089-0365）联系威廉希尔官网。

我们设立了幼我信息；ぷㄔ。

威廉希尔官网邮寄地址为：
中华人民共和国
，北京市向阳区酒仙桥路6号院电子城·国际电子总部6号楼12-13层 100015
威廉希尔官网（北京世纪互联宽带数据中心有限公司的关联公司）
我们将在验证您的身份后30天内予以回复。

 

Privacy Statement for Online Services Operated by 21Vianet

Updated: Dec 1, 2020

Scope

Online services operated by Shanghai Blue Cloud Technology Co., Ltd. (“21Vianet”, “we”, or “us”), an affiliate of Beijing 21Vianet Broadband Data Center Co., Ltd., include (1) Microsoft Azure; (2) Microsoft Office 365 ; (3) Microsoft Dynamics 365; (4) Microsoft Power Platform; and (5) Microsoft Intune? (“Online Services”). The Online Services operated by 21Vianet are cloud services based on Microsoft’s technology but operated and sold by 21Vianet from data centers located in the People’s Republic of China (excluding Hong Kong and Macau Special Administrative Regions and Taiwan, referred to below as “China”). This Privacy Statement applies to the use of the Online Services and any other 21Vianet services that display or link to this Privacy Statement. For more information about the functionality of particular features, please review the service description or service documentation.

The Online Services may enable you to purchase, subscribe or use other products and services from 21Vianet or third parties with different privacy practices. Your use of other products and services, and any data you provide to a third party is governed by their privacy statements and policies.

Notice to End Users: This Privacy Statement is written for customers and potential customers of the Online Services operated by 21Vianet (collectively referred to as our “Customers”). All references to “you” or “your” in this privacy statement are to 21Vianet customers, who, in turn, may use the Online Services to develop and host their own services for their end users. Any data 21Vianet collects or handles in such circumstances is processed by us on behalf of our customer, who controls the collection and use of the data. End users should direct privacy-related requests to the entity providing them with service. If an end user accesses the Online Services using an email address provided by his or her organization (e.g., employer or school), the owner of the domain associated with the email address may: (i) have control and power of administration over the end user’s service account; and (ii) access and process end-user data, including the content of end-user’s communications and files. The end user’s use of the Online Services may be subject to the organization’s policies (if any).? We are only responsible for the Customer’s privacy-related practices within the scope agreed with the Customer.

How We Collect and Use Your Data

 

Definition of Personal Data

Personal Data refers to all kinds of data recorded via electronic means or otherwise that can be used to identify a particular natural person or to reflect the particular natural person’s activities, whether on its own or combined with other data. For the purpose of this Privacy Statement, Personal Data may include the administrator data of the account administrator you specify in the administrator portal, Real-Name Authentication Data, the name, the number of the payment instrument, the billing address in the Payment Data, the registration data you submit on our website, in our marketing events, or for any survey or questionnaire, as well as the contact and verification information in support data, etc.

Sensitive Personal Data is a subset of Personal Data that can easily lead to damage of personal reputation, physical and mental health, or discriminatory treatment, and may endanger the safety of people and property if it is revealed, illegally provided, or abused. For the purpose of this Privacy Statement, Sensitive Personal Data may include Administrator Data, Real-Name Authentication Data, Payment Data, registration data which includes personal phone number, e-mail address, identification and payment instrument account numbers, security code, transaction record, support data which includes contact and verification information, etc.

We collect and use your data in the following scenarios, which may involve Personal Data. If we collect your Personal Data beyond the scope of the following statement, or use your Personal Data beyond the scope directly or reasonably associated with the stated purpose at the time of collection, we will inform you again and obtain your express consent before collecting or using your Personal Data.

Customer Data

Customer Data is all the data, including all text, sound, software or image files that you provide, or are provided on your behalf, to us through your use of the Online Services. For example, Customer Data includes data that you upload for storage or processing in the Online Services and applications that you or your end users upload for hosting in the Online Services. It does not include configuration, technical settings, or support ticket information, or Administrator Data, Real-Name Authentication Data, and Payment Data indicated below.

We only use Customer Data to provide the Online Services and for purposes compatible with providing the Online Services. This may include improvement of underlying technology, troubleshooting aimed at preventing, detecting and repairing problems affecting the operation of the Online Services and the improvement of features that involve the detection of, and protection against, emerging and evolving threats to the user (such as malware or spam).

Customer Data will only be stored in data centers located in China. In limited circumstances, when it is necessary to troubleshoot customer support incidents or solve technical problems, 21Vianet may authorize an affiliate, supplier, or subcontractor located outside the territory of China to access the Customer Data according to applicable laws and regulations. 21Vianet will supervise such access and terminate such access when the problem is resolved in accordance with applicable laws and regulations.

Administrator Data

Administrator Data is the data about administrators (including account contact and subscription administrators) provided during sign-up, purchase, or administration of the Online Services, such as name, address, phone number, and e-mail address.

We use Administrator Data to complete the transactions you request, administer your account, improve the Online Services, and detect and prevent fraud.

We may contact you to provide information about new subscriptions, billing and important updates about the Online Services, including information about security or other technical issues. We may also contact you regarding third-party inquiries we receive regarding your use of the Online Services, as described in your customer agreement. You will not be able to unsubscribe from these communications during the reasonable period within or after the Online Services. Subject to your contact preferences, you may also be contacted, by phone or e-mail, regarding information and offers about other products and services or to request your feedback. You may manage your contact preferences or unsubscribe such communications in your account profile for the applicable Online Service.

Real-Name Authentication Data

We implement real-name management in accordance with applicable laws and regulations. Real-Name Authentication Data refers to your business license, administrator’s mobile phone number, or the scanned copy of ID card provided by you during real-name authentication. If you do not provide the above data, you will not be able to complete the real name authentication and may not be able to use the Online Services.

In order to verify the accuracy and completeness of the Real-Name Authentication Data, we may verify the data provided by you with agencies that legally store your data.

Payment Data

When you make online purchases, you will be asked to provide payment data, which includes your payment instrument number, your name and billing address, and the security code associated with your payment instrument and other financial data (“Payment Data”).

We use Payment Data to complete transactions, as well as for the detection and prevention of fraud.

When you use authenticated Payment Data, we will store that data to help you complete future transactions without your having to provide the data again. We do not, however, retain the security code associated with your payment instrument in this manner.

Support Data

Support Data is the data we collect when you submit a support request or run an automated fault detector, including data about hardware and software, and other details related to support incidents, such as contact or verification information, chat session personalization, data about the conditions of the device and application during the period of error and diagnostics, system and registration data regarding software installation and hardware configuration, and error tracking files.

Support services can be provided by phone, email or online chat. With your permission, we may temporarily manipulate your machine through Remote Access. Calls, live chat, or Remote Access by professional support staff may be recorded and/or monitored. For Remote Access, you can also view the record after the operation has ended. You can choose to terminate live chat or Remote Access at any time. We use Support Data in accordance with this Privacy Statement, and we also use it to resolve your support issues and for training purposes.

After the support experience is over, we may send you a questionnaire about your experience and service content. If you are unwilling to participate in the survey, you may unsubscribe through the footer link in the email or contact the support department through other communication methods provided by 21Vianet to unsubscribe.

 

How We Use Cookies and Similar Technologies

Some Online Services’ websites use “Cookies”, which are small text files placed on a device’s hard drive by a web server. We may use Cookies and similar technologies such as web beacons for storing users’ preferences and settings, to prevent fraud, authenticate users and collect operational data about the Online Services. In addition to the Cookies we may set when you visit our websites, third parties that provide certain services on our behalf, such as site analytics, may also set certain Cookies on your hard drive when you visit our sites.

You may object or manage Cookies by changing the settings on your browser. However, please note that if you stop using Cookies, you may not enjoy the best service experience, and some of our Online Services may not function properly.

Local Software

Some features of the Online Services may enable or require that you install or run local software (e.g., agents, Azure Stack software, etc.). Such software may collect data from your local environment in order to provide the Online Services that you have requested. Local agents may also collect diagnostic data that will be sent to us (including our affiliates, and domestic or overseas suppliers or subcontractors) for operating and improving the Online Services. For more information about agents, please consult the relevant service documentation.

 

How We Store Your Personal Data

Your Personal Data will be stored in China. If necessary, your Personal Data may be transferred overseas upon your authorization or in accordance with applicable laws and regulations.

During your use of the Online Services, we retain the Personal Data you provided. After you close your account, in accordance with relevant laws and regulations, we will retain your Personal Data, but we will not use or process your Personal Data during this period; upon expiry of the aforementioned retention period, we will immediately delete or anonymize your data.

When we terminate an Online Service or operation, we will notify you by e-mail or announcement, and delete or anonymize your relevant Personal Data upon such termination.

How We Share, Transfer, and Disclose Your Data

We will not disclose or transfer Customer Data, Administrator Data, Real-Name Authentication Data, Payment Data, or any other Personal Data (“your data”) to, or share your data with, any third party apart from 21Vianet and its affiliates except as you direct, or as described in your customer agreement or this Privacy Statement, or pursuant to applicable laws and regulations.

• We contract with other companies within or outside China from time to time to provide technical support or services (such as customer support) on our behalf. We may provide these companies with access to your data where necessary for their engagement. This data mainly includes various technical data for providing technical support or services, and in rare cases involves your Personal Data. If it is really necessary to have your Personal Data accessed by an overseas supplier or subcontractor, our customer support personnel will explain the relevant information to you and obtain your prior consent. These companies are required to maintain the confidentiality of your data and are prohibited from using it for any purpose other than that for which they are engaged by 21Vianet.
• If it is strictly necessary to disclose Customer Data to a third party, we will use commercially reasonable efforts to notify you in advance of the disclosure unless legally prohibited. Should a third party contact us with a complaint about your use of the Online Services (for example, allegation of infringement by you or your end user), we may ask the third party to contact you directly and may provide your basic contact data to the third party.
• 21Vianet may share Administrator Data or Payment Data with third parties within or outside China for the purpose of fraud prevention or to process payment transactions. Currently, the data of such overseas subcontractors are stored in the US and other countries or regions. The third parties are required to keep your data confidential and are prohibited from using it for other purposes. They are required to take adequate security measures to ensure that your Personal Data receives the level of protection no less than that in China.
• The Online Services enable you to purchase, subscribe to, or use services, software, and contents from companies other than 21Vianet (“Third Party Offerings”). If you choose to purchase, subscribe to, or use a Third Party Offering, we may provide the third party with your Administrator Data or Payment Data to enable the third party to provide its offering to you (and subject to your contact preferences, send you promotional communications). That data and your use of a Third Party Offering will be governed by the privacy statement and policies applicable to the third party.
• We will not substantively respond to data protection and privacy requests from your end users without your prior written instruction, unless required by applicable laws and regulations.
• If your Personal Data has to be transferred due to acquisitions, mergers, reorganizations, or similar transactions, we will notify you. The succeeding company that holds your Personal Data will continue to perform the responsibilities and obligations under this Privacy Statement. If the succeeding company modifies the purpose of using your Personal Data, it should acquire your explicit consent again with regard to such modification.
• We may not need to obtain your explicit instruction when sharing, transferring or disclosing your Personal Data under the following circumstances:

• • circumstances directly related to national security and national defense;
  • circumstances directly related to public security, public health and significant public interests;
  • circumstances directly related to criminal investigation, prosecution, trial, execution of a sentence, etc.;
  • for securing significant lawful interests, such as your or other person’s life, property, etc., but only where it is difficult to acquire the consent from the data subject;
  • where you have already publicly disclosed your Personal Data; and
  • where we collect your Personal Data from the information that is lawfully disclosed to the public, such as from legitimate news report or information published by the government.

 

How We Protect Your Personal Data

We are committed to protecting your Personal Data. We use a variety of security technologies and procedures to help protect your Personal Data from unauthorized access, use, or disclosure. For example, we store your Personal Data on computer systems located in controlled locations and restrict access to these systems. When storing and transmitting your Personal Data, we will take appropriate security measures such as encryption.

In the event of Personal Data security incidents, 21Vianet will promptly notify you via push notifications or announcements in accordance with the requirements of applicable laws and regulations, informing you of the basic circumstances and possible impacts of the security incidents, the measures we have taken or will take, advice for you on self-prevention and mitigation of risks, remedial measures for you, etc.

In the event of a cyber security incident, we will follow the emergency response plan for cyber security incidents, take appropriate remedial measures, and report to the competent authorities in accordance with relevant applicable laws and regulations.

 

How You Can Manage Your Personal Data

We provide you with ways to manage your Personal Data. You can access and manage your Administrator Data, Real-name Authentication Data, and Payment Data in the account information of your administrator portal. However, for security and identification considerations or as required by applicable laws and regulations, you may not be able to modify the initial registration information provided at the time of registration, such as Real-Name Authentication Data.

If you have other questions or needs for managing Personal Data, please contact customer support. If you choose to delete your Personal Data or change the scope of the authorization, it may result in our failure to provide certain Online Services for you. For example, deleting Payment Data or contact details will make it difficult for you to complete payments and receive corresponding Online Services.

If we decide to respond to your request for deletion, we will also notify the supplier or subcontractor who has obtained your Personal Data from us and request them to delete your Personal Data in a timely manner, unless otherwise required by applicable laws and regulations.

To ensure security, we may ask you to verify your identity first in response to your request to manage Personal Data under this section. We will timely respond to your request above after verifying your identity, and reply or make reasonable explanations to you within 30 days or the time limit stipulated by applicable laws and regulations, or inform you about the external approaches you may choose to resolve the disputes.

Notwithstanding the above, pursuant to applicable laws and regulations, we may not need to respond to your requests under the following circumstances, including but not limited to:

• related to the performance of the obligations specified in laws and regulations by the personal data subject;
• directly related to national security and national defense security;
• directly related to public security, public health and major public interests;
• directly related to criminal investigation, prosecution, trial and enforcement of judgments;
• personal data controller has sufficient evidence indicating that the personal data subject has subjective malicious intention or abuses his rights;
• it is for the purpose of safeguarding the major legitimate rights and interests of the personal data subject or other individuals including life and property, but it is impossible to get his consent;
• responding to the request of personal data subject will result in serious damage to the legitimate rights and interests of personal data subject or other individuals and organizations;

Compliance with Law

You acknowledge that under Chinese regulations:

• An Internet information service provider shall not produce, reproduce, publish, or disseminate information that includes the following content (“Prohibited Content”). Prohibited Content is content that:

• • is against the basic principles determined by the Constitution;
  • impairs national security, divulges State secrets, subverts State sovereignty or jeopardizes national unity;
  • damages the reputation and interests of the State;
  • incites ethnic hostility and ethnic discrimination or jeopardizes unity among ethnic groups;
  • damages State religious policies or that advocates sects or feudal superstitions;
  • disseminates rumors, disrupts the social order or damages social stability;
  • disseminates obscenity, pornography, gambling, violence, homicide and terror, or that incites crime;
  • insults or slanders others or that infringes their lawful rights and interests; and
  • is otherwise prohibited by laws or administrative regulations.
• If an Internet information service provider discovers that information distributed on its website falls within the scope of the Prohibited Content, it shall promptly terminate the distribution, keep relevant records, and report to relevant authorities.

You further agree that:

• If the business or organization you operate by using the Online Services is subject to permit or approval by relevant governmental authorities, you should obtain such relevant permit or approval, including but not limited to:

• if your website provides non-operational Internet information services, Customer will make the filing for the non-operational website with the governmental authority; and
• if your website provides operational Internet information services, you will obtain the VAT permit for operational website from the governmental authority.

• If you are an Internet information service provider using Online Services, you will keep records of the information provided, time of publishing and the Internet address or domain name, and assist in providing such information when inquired by related government authorities in accordance with applicable laws.

• You will provide your real identity and contact information when registering for the Online Services and promptly update that information in the administrator portal if there are any changes to the information. We will use this information to contact you, as detailed in this Privacy Statement. You warrant that the information you provide is true, complete, and valid; otherwise, you will bear all the consequences.

 

Trial Period

Trials are provided to examine Online Services prior to purchase. At the end of the trial period, 21Vianet can temporarily retain the data it collects during your Online Service trial to improve your customer experience when you decide to purchase the Online Services in the future. However, your data may be removed from the Online Services at any time after the trial period for the Online Service ends.

Preview Releases

Preview version, beta version, or other pre-release services (“Previews”) are optional evaluation versions of the Online Services offered by 21Vianet to obtain customer feedback prior to general release. This section describes the different or additional terms specific to Previews:

• Security: We will do our best to provide security measures for your data in the Previews, but these security measures may differ from the present security measures in typical Online Services.

Protection of Minors

If you are a minor under the age of 18, please be sure to ask your guardian to read the Privacy Statement carefully, and please use our Online Services or provide your data to us under the condition that you have obtained the consent of your guardian.

Changes to this Privacy Statement

We will update our Privacy Statement from time to time to reflect requirements of applicable laws and regulations, customer feedback and changes in our Online Services. When we post changes to the Privacy Statement, we will revise the “last updated” date at the top of the Privacy Statement. If there are substantial changes to the Privacy Statement or in how 21Vianet will use your data, we will notify you either by posting a notice or by directly sending you a notification about such changes before they take effect. We encourage you to periodically review the Privacy Statement for the products and services you use to learn about how 21Vianet protects your data.

How to Contact Us

21Vianet welcomes your comments. If you believe that 21Vianet is not adhering to its privacy or security commitments, or you need more help from us, please contact us through the customer support hotline 400-089-0365.

We have a personal data protection officer. Our mailing address is:

12-13F, Building 6, No.6, Jiuxianqiao Road, Beijing Electronics Zone, Chaoyang District, Beijing, 100015

Shanghai Blue Cloud Technology Co., Ltd, an affiliate of Beijing 21Vianet Broadband Data Center Co., Ltd.

We will respond to you within 30 days after the verification of your identity.

 

版本汗青信息

2.0 更新于 2020年6月

1.0 更新于 2018年11月